Shipping Policy

Thank you for shopping with Screamy Lizard! 🦎

Order Processing

Orders are typically processed within 1–2 business days after your order is confirmed. It can take upto 8 to 12 business days to deliver the order.

Orders placed on weekends or holidays may begin processing on the next business day.

Shipping & Delivery

Delivery times depend on the destination and shipping method selected at checkout.

Estimated delivery times are shown during checkout. Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, holidays, or other circumstances outside our control.

Screamy Lizard works with third-party fulfillment and shipping partners, so some orders may be shipped directly from a fulfillment location different from our business location.

Tracking

When tracking is available, you will receive tracking information after your order has shipped.

Please allow some time for tracking information to update after receiving your tracking number.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us . We will help investigate the shipment with the carrier or fulfillment partner.

Customs & Import Charges

Depending on the destination, customers may be responsible for applicable customs duties, taxes, or import charges imposed by their country or region.